After completing Exchange Server 5.5: Connectivity, the user should be able to:
 

	Resolve connection problems with Lotus cc:Mail
	Resolve connection problems with Microsoft Mail
	Resolve connection problems with the Dynamic RAS Connector
	Resolve problems with the Site Connector
	Resolve connection problems with the X.400 Connector
	Resolve connection problems with Internet Connectivity

Solving Lotus cc:Mail Problems
 

	Message flow from Exchange to cc:Mail
	Message flow from cc:Mail to Exchange
	Common connectivity problems

Solving Microsoft Mail Problems
 

	Message flow from Exchange to Microsoft Mail
	Message flow from Microsoft Mail to Exchange
	Common connectivity problems

Site Connectivity and Dynamic RAS
 

	Connectivity within a site
	Site-to-site connectivity
	Troubleshooting the Dynamic RAS Connector

Troubleshooting the Site Connector
 

	Message flow between two sites
	Site Connector configuration problems
	Managing message flow between sites
	Service account problems

Troubleshooting X.400 Connector
 

	Restrictions on the X.400 Connector
	Bridgehead server configuration
	Issues with the X.400 address
	Loss of message formatting
	MTA Transport Stack selection

Troubleshooting Internet Connectivity
 

	Message flow to the Internet
	Problems with incoming Internet mail

Troubleshooting Internet Outgoing Mail
 

	Undeliverable outgoing mail
	E-mail is inaccessible using POP3 Clients
	Mail attachment issues
	E-mail is never delivered to Internet recipients

This course is distributed with:
 

	Exercises that allow users to practice with Exchange Server 5.5
	A file containing the text of the exercises
	Simulations that allow users to practice course skills, even if they don't have access to Exchange Server 5.5
	An Exchange Server 5.5 glossary