After completing Networking Essentials: Troubleshooting, the user should be able to:
 

	Implement a NetBIOS naming scheme for all computers on a given network
	Select the appropriate hardware and software tools to monitor trends on a given network
	Identify common errors associated with components required for communications
	Diagnose and resolve common connectivity problems with cards, cables, and related hardware
	Resolve broadcast storms
	Identify and resolve network performance problems

Accessing Resources with NetBIOS
 

	NetBIOS background
	NetBIOS names
	Finding resources on Microsoft networks
	Mapping a drive letter

Monitoring Trends and Performance
 

	Monitoring network trends
	Keeping records
	Monitoring performance

Monitoring Traffic and Logging Events
 

	Monitoring network traffic
	Logging events

Troubleshooting Network Connectivity
 

	Initiating the troubleshooting process
	Using troubleshooting tools
	Troubleshooting connectivity and communication
	Exploring Modem Troubleshooter

Other Troubleshooting Issues
 

	Handling broadcast storms
	Troubleshooting network performance
	Handling other network problems
	Getting support
	Accessing Windows NT Books Online

This course is distributed with
 

Exercises that allow users to practice in Windows NT

A file containing the text of the exercises

Simulations that allow users to practice course skills, even if they don't have access to the Windows NT product

A glossary