After completing MS Exchange Server 5.0: Site Solutions, the user should be able to:
 

	Troubleshoot Site, X.400, and Dynamic RAS connectors
	Resolve Internet connectivity problems
	Resolve client connectivity problems
	Troubleshoot problems with the Information Store
	Resolve directory, resource, delivery, backup, and restoration problems

Troubleshooting the Site Connector
 

	Explain message flow between sites in Exchange Server
	Manage message flow between sites
	Recognize common mistakes in the configuration of the Site connector object
	Solve several typical Service Account problems

Troubleshooting X.400 and Dynamic RAS
 

	Identify common X.400 connector configuration errors
	Implement corrections for X.400 connector configuration errors
	Identify common Dynamic RAS connector configuration errors
	Implement corrections for Dynamic RAS connector configuration errors

Troubleshooting Internet Connectivity
 

	Explain message flow from an Exchange Client to the Internet
	Recognize common configuration and addressing errors that affect Internet connectivity
	Apply typical solutions to common Internet connectivity problems

Resolving Client Connectivity Problems
 

	Check the basic configuration of the messaging profile on a Windows 95 computer
	Configure messaging profiles for multiple users on a Windows 95 computer
	Select the default message delivery location on a Windows 95 computer
	Modify the RPC binding order on Exchange Server clients

Troubleshooting the Information Store
 

	Troubleshoot storage limits on Information Stores
	Correct inconsistencies in the message counters
	Run ISINTEG and EDBUTIL utilities to enable a restart of the Information Store service

Resolving Directory and Resource Problems
 

	Synchronize the directory and the Information Store
	Speed up directory synchronization within a single site
	Speed up directory updates over multiple sites
	Use the Exchange Server Health objects in Performance Monitor to monitor resource use
	Run Exchange Optimizer after adding new resources

Resolving Message Delivery Problems
 

	Troubleshoot broken physical links
	Troubleshoot incorrectly entered Internet mail addresses
	Troubleshoot mail transport restrictions

Resolving Backup and Restoration Problems
 

	Identify several products that perform online backups
	Restore a single mailbox using Exchange Server and Exchange Client
	Remove circular logging to aid in quicker backups
	Reset the information stores after a restore
	Identify several additional resources for troubleshooting Exchange Server

This course is distributed with:
 

	Exercises that allow users to practice in Exchange Server
	A file containing the text of the exercises
	Simulations that allow users to practice course skills, even if they don't have access to the Exchange Server product
	An Exchange Server glossary