After completing A+ Certification: Computer Introduction, the user should be able to:
 

	Create a suitable workspace for computer maintenance and repair
	Safely handle and dispose of computer systems and parts
	Protect against electrical discharges
	Explain the structure and system of a personal computer (PC)
	List the major components of a PC
	Explain common PC peripherals and their uses
	Describe the functions of operating systems and application software

Working on Computers
 

	Preparing the workspace
	Organizational aids
	Diagnostic and repair tools

Personal and Environmental Safety
 

	Safety considerations
	Disposal procedures

Safe Electrical Handling
 

	Electrostatic discharge
	MOS handling techniques
	Antistatic work areas
	Grounds
	EMI

Basic Computer Structure
 

	Fundamental computer components
	Central Processing Unit
	Memory unit
	Buses

The Computer System
 

	The PC system
	PC cases

The System Components
 

	System boards
	Primary memory
	Microprocessors

Connected Peripherals
 

	Peripherals
	External connections and devices
	Other peripherals
	Mouse/trackballs

Computer Software
 

	System software
	The boot process
	Application software

This course is distributed with a glossary of computer maintenance, repair, and software terms